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FAQ

We've put together a Q&A you might be curious about TOMOCOS!
For other questions, please use the channel talk at the bottom right!

  • Basic samples provided by TOMOCOS are provided up to 3 per sample.

    If you need more quantity, please contact us through the channel talk at the bottom right.
  • Yes. All samples made prior to placing an order are free of charge.



    However, please note that sample shipping fees are incurred depending on the country, volume, and weight in the case of overseas delivery.

  • Members who wish to join Tomokos should send company information such as company portfolio and homepage via e-mail!


    After confirming, the Tomokos representative will help you enter the store through individual contact.



    Email address to send to: cs@tomocos.com

  • Yes, it is possible.


    Customers who are able to supply materials can supply materials on their own, and if desired, they can leave containers and packaging materials on a turnkey basis.

  • All of TOMOCOS' partners are equipped with clean room facilities throughout the manufacturing facility with the completion of CGMP (Cosmetic Good Manufacturing Practice) facilities, use only reliable quality raw materials, and are manufactured under the know-how of the responsible researcher and thorough inspection process.



    If you have any questions about TOMOCOS' business partners, go to TOMOCOS > ABOUT US or request a catalog from the quick menu bar on the right!

  • TOMOCOS is currently planning, developing, producing, and distributing many cosmetics for overseas export.




    However, since the regulations are different for each country, if the customer informs us of the regulations of the country in which he/she wants to export in advance, we will help develop the product in accordance with the regulations.

  • TOMOCOS has prepared all the processes for cosmetics beginners.


    In addition, TOMOCOS's development experts help design cosmetics with the desired concept through direct consultation.



    If you are curious about details, ask for a consultation through the channel talk at the bottom right!

  • There is a change in the minimum quantity (MOQ) depending on the products managed by TOMOCOS.



    If you tell us the product you want through the channel talk at the bottom right, our Tomokos representative will kindly consult with you.

  • If you contact us through the channel talk at the bottom right, you can get the fastest consultation.




    For meeting inquiries, please contact the main phone number, we promise to proceed within the schedule as soon as possible, and we will respond kindly.

  • Membership registration for Tomocos is free, and product details are provided only to members.




    Non-members may be restricted from checking product details.